At Bhagya Achievers, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you interact with our website www.bhagyaachievers.com, and our online community (collectively, the “Services”).

By accessing our Services, you agree to the practices described in this Privacy Policy.

1. Definitions

• “You,” “Your,” “Yourself” refer to users of Bhagya Achievers.
• “We,” “Us,” “Our,” “Company” refer to Bhagya Achievers.

2. Information We Collect

A. Personal Information

We collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Address (if applicable)
• Educational details (exam level, enrolled course, etc.)
• Payment information (via secure third-party gateways)
• Profile photo (if uploaded)
• Login credentials (encrypted)

B. Non-Personal Information

• IP address
• Browser type, device model, operating system
• Referring website addresses
• Date and time of access
• Website usage statistics and analytics

C. Cookies & Tracking Technologies

• Personalize and improve your experience
• Analyze traffic and usage patterns
• Enhance website performance and security

Third-party tools (e.g., Google Analytics, advertising partners) may also place cookies on our site. These are subject to their own privacy policies.

3. How We Use Your Data

• Managing and maintaining user accounts
• Delivering test series, mentorship calls, notes, and study resources
• Enabling community features (posting doubts, discussions, and resource sharing)
• Sending updates, newsletters, offers, and announcements
• Processing secure transactions and payments
• Analyzing user behavior to improve our Services
• Complying with applicable laws and policies
• Preventing fraud or unauthorized activity

We do not sell or rent your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

• Your explicit consent
• Performance of a contract (e.g., providing services you purchased)
• Compliance with legal obligations
• Legitimate business interests of the Company

5. Data Sharing & Disclosure

• Third-Party Providers: Payment processors, hosting providers, analytics platforms
• Affiliates & Partners: Assisting in delivering educational content and services
• Corporate Transfers: In the event of merger, acquisition, or restructuring
• Legal Authorities: When required by law or to protect rights, property, or safety

6. Data Retention

• Account data → kept until you delete your account
• Payment records → kept as per financial regulations
• Community posts → visible until you remove them

When no longer needed, your data is securely deleted.

7. Security Safeguards

• Using SSL encryption to keep your data secure
• Setting up firewalls and monitoring for unusual activity
• Allowing access to personal data only to authorized people
• Running regular security checks to spot and fix issues early

We do our best to keep your information safe, but like any system, complete security can’t be guaranteed.

8. Your Rights & Choices

You have full control over your data. You can:

• See what information we hold
• Correct mistakes in your details
• Ask us to delete your data
• Limit or object to how we process it
• Transfer your data elsewhere
• Withdraw consent anytime (if you earlier gave it)

To use these rights, email us at info@bhagyaachievers.com.

9. Children’s Privacy

• Our services are meant for students and users above 13 years of age.
• We do not knowingly collect personal information from children under 13.
• If we ever come across such information, we remove it promptly.
• We encourage parents and guardians to guide their children while using online platforms.

10. International Transfers

Your personal data may be transferred to and processed in countries outside your place of residence, including India. We ensure such transfers are protected in line with this Privacy Policy.

11. Community Guidelines & Responsibilities

• Users are solely responsible for the content they share.
• Bhagya Achievers does not endorse or take liability for third-party content shared by users.
• If copyrighted, offensive, or objectionable material is shared, please notify us, and we will take appropriate action.

12. Disclaimer

• Some study materials, notes, RTPs, MTPs, PYQs, and resources shared in our community may include references or reposts from publicly available sources or third-party platforms.
• Bhagya Achievers does not claim ownership of such content unless explicitly stated.
• All intellectual property rights belong to their respective owners.
• If you believe your copyrighted material has been shared without authorization, please contact us immediately at info@bhagyaachievers.com, and we will review and remove it as appropriate.

13. Marketing Communications

By using our Services, you agree to receive communications from us via email, SMS, or WhatsApp about study updates, offers, and promotions. You can opt out anytime by following the unsubscribe link in messages or by contacting us directly.

14. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the updated “Effective Date.” Continued use of our Services after changes constitutes acceptance of the revised Policy.

15. Contact Us

If you have questions, concerns, or requests about privacy, reach us at:

Bhagya Achievers
✉ Email: info@bhagyaachievers.com
🌐 Website: www.bhagyaachievers.com